SMX

Account Deletion

Delete Your SMX Account & Data

SMX is a product of Abblor. You own your data and can permanently delete your account and every SMS message synced to it at any time. Delete it in SMX or request deletion by email.

Option 1: Delete Inside SMX

Recommended. Deletion is immediate.

  1. Open the SMX web dashboard at https://smx.abblor.com and sign in.
  2. Open Account in the top-right corner.
  3. In Danger zone, type DELETE and select Delete account.
  4. Or, in the Android app, open Account, select Delete account, and confirm Delete.
  5. You will be signed out immediately. Deleting the account removes your account, paired devices, synced messages, and sharing relationships from the live SMX database.

Option 2: Request Deletion by Email

  1. Send an email to privacy@abblor.com from the email address registered to your SMX account.
  2. Use the subject line: "SMX — Delete my account".
  3. In the body, include your registered email and (optionally) the display name on your account. No other personal information is required.
  4. We verify the request by responding from privacy@abblor.com and asking you to confirm by replying "Yes, delete".
  5. After you confirm, we delete the account and associated live SMX data and email you a confirmation.

What Is Deleted

  • Your SMX account record (email, display name, password hash).
  • Every device profile you paired (Android device ID, device name, registered phone number).
  • Every SMS message synced from your devices (text body, sender number, sender contact name, timestamp).
  • Every sharing or viewer relationship you created or were granted. Corresponding viewers immediately lose access.
  • The current authentication session is revoked immediately.

What Is Kept & for How Long

  • Deletion removes the live SMX account record and its associated devices, messages, and sharing relationships.
  • The Android app keeps an encrypted offline inbox cache only while you are signed in. Signing out removes that cache and its encryption key from the device.
  • If a legal obligation requires us to keep specific information, we retain only what is required for that obligation and for the required period.

Deletion Is Permanent

Once deleted, your account and data cannot be recovered, even by us. To use SMX again, register a new account and pair your devices again.